Shipping Policy

Our team is busy 7 days a week making sure your order goes as smoothly as possible. We are in daily contact with the supplier, who ships the products to you.

Always FREE shipping

We stand for openness and honesty and do not like to charge the customer extra at checkout. Hence, all products are delivered to your home 100% FREE of charge. There is no minimum order quantity required.

Delivery time

Service and quality are very important to us. The products offered on our site have an excellent price/quality ratio.

After ordering, the average delivery time is 4-8 working days. Because the products are shipped directly to the customer, the number of package movements is minimised, which also thinks about the environment.

Order tracking

If you have placed an order, you can easily track your package after the processing time. The processing time is 1-3 business days.

Cancellation Policy

You can cancel your order within 6 hours of placing it. After this period, we begin processing your order, and it may not be possible to cancel. Once an order has been processed, we regret to inform you that we are unable to accommodate cancellation requests.

Questions?

Do you have questions about your order? Or do you have a question about one of the products? Chances are your question has been asked before. It is easier and faster to first check the frequently asked questions page to see if your question is listed.

Is your question not here? Do not hesitate to contact us via the contact page. Our team is available 7 days a week to answer all your questions.

info@sukisato.com